Our story
Our story
1st Call Heating has been established for almost 8 years now and we are going from strength to strength.




A Professional yet Friendly service
HERE IS A BIT ABOUT US
We are based in Cramlington, Northumberland and provide affordable services across the North East.
If you believe your engineer should be a “STAR” then we are the right choice for you. We provide all our customers with an Honest, Professional yet Friendly service.
Our growing customer base has been grown from “Word of Mouth” from day one. We pride our reputation and aim to keep it at the highest level.
We are also keen to help the development of local people and are proud that our first apprentice, Josh Pyle has become a fully qualified gas engineer and continues to works with us today.
In 2018 we expanded our services to include a drainage service and 1st Call Drainage was born. Liam Wilkinson joined our team from a well known national company and provides a wide range of experience within our company.
A Professional yet Friendly service
HERE IS A BIT ABOUT US
We are based in Cramlington, Northumberland and provide affordable services across the North East.
If you believe your engineer should be a “STAR” then we are the right choice for you. We provide all our customers with an Honest, Professional yet Friendly service.
Our growing customer base has been grown from “Word of Mouth” from day one. We pride our reputation and aim to keep it at the highest level.
We are also keen to help the development of local people and are proud that our first apprentice, Josh Pyle has become a fully qualified gas engineer and continues to works with us today.
In 2018 we expanded our services to include a drainage service and 1st Call Drainage was born. Liam Wilkinson joined our team from a well known national company and provides a wide range of experience within our company.
Proven professional service
SHOWN BY OUR ACCREDITATIONS
We are fully GaseSafe registered which includes re-assessments every 5 years to ensure we offer the highest level of safety.
We are proud to be approved Vaillant installers which complement our drive for quality and perfection.
Members of Check a Trade and Checked Vetted our customers feedback is paramount in the constant development of our business and the reviews left speak for themselves




Proven professional service
SHOWN BY OUR ACCREDITATIONS
We are fully GaseSafe registered which includes re-assessments every 5 years to ensure we offer the highest level of safety.
We are proud to be approved Vaillant installers which complement our drive for quality and perfection.
Members of Check a Trade and Checked Vetted our customers feedback is paramount in the constant development of our business and the reviews left speak for themselves




Make us your first choice
WITH OUR RANGE OF SERVICES
Our team are fully qualified and professional plumbers, gas engineers and drainage experts that have a strong track record of providing an excellent customer service. Our team are recommended, vetted, and monitored by Checkatrade and Checked & Vetted, where previous customers have rated our service an excellent 9.9 out of 10.
Check out our range of services below
Make us your first choice
WITH OUR RANGE OF SERVICES
Our team are fully qualified and professional plumbers, gas engineers and drainage experts that have a strong track record of providing an excellent customer service. Our team are recommended, vetted, and monitored by Checkatrade and Checked & Vetted, where previous customers have rated our service an excellent 9.9 out of 10.
Check out our range of services below
Make us your first choice
WITH OUR RANGE OF SERVICES
Our team are fully qualified and professional plumbers, gas engineers and drainage experts that have a strong track record of providing an excellent customer service. Our team are recommended, vetted, and monitored by Checkatrade and Checked & Vetted, where previous customers have rated our service an excellent 9.9 out of 10.
Don’t take our word for it
WHAT OUR CUSTOMERS SAYS ABOUT US
Here are just a few comments from recent customers.
Don’t take our word for it
WHAT OUR CUSTOMERS SAYS ABOUT US
Here are just a few comments from recent customers.